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FAQ

  • I have an XL dog, can I place a custom order?"
    Absolutely, we are happy to discuss custom orders and sizes to suit your dog's needs. Please send us an email at info@aussiesnufflers.com.au so we can have a chat!
  • What kind of dog treats are suitable for my snuffle mat?
    Our snuffle mat is a dry treat only mat and has been designed to hold a variety of different treat sizes depending on your dog's preference. For example; bite sized treats, bully sticks, dried chicken tenders, milky sticks, different types of jerky all have a place to hide within our snuffle mats.
  • Is my snuffle mat machine washable?
    Yes, all features of the snuffle mat are machine washable. COLD WASH ONLY. Do not Tumble dry, Air dry only.
  • Will the colours on my snuffle mat run/fade?
    No, all the colours have been set in the manufacturing process and will not run when washed in the recommended cold wash.
  • How long will the mini animal features last?
    Like all dog toys, the life expectancy of the plush toy features depends on the roughness of the dog. Please be aware that the plush toys do contain a squeaker and polyester stuffing.
  • Can my dog use the Snuffle mat when I’m not home?
    Like all dog toys, it is up to the discretion of the owner and the behaviour of your own dog. supervision is always recommended if you have any doubts.
  • Can I purchase additional flowers and toys separately?
    Absolutely, just send us an email to info@aussiesnufflers.com.au and we will be happy to discuss what you need.
  • Do the snuffle mats make noises?
    The small animal features on a number of the Snuffle mats all contain a squeaker. Our Chicken Coop mats also have a bump sensitive bird tweeter toy inside the chicken. These have been added for extra sensory enrichment.
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